Terms of Service

Terms of Service

1. Where to find information about us and our products

1.1. You can find everything you need to know about us, SK Employment Law Ltd, and our products on our website before you order. We also confirm the key information to you in writing after you order, by email.

2. We only accept orders from business customers

2.1. All of our products and services are designed for business customers. Sometimes the purchase may be conducted by an individual but that will always be on behalf of a business. You are a business customer as you are buying products wholly or mainly for use in connection with your trade, business, craft or profession, even if you are an individual.

3. When you buy from us you are agreeing that:

• We charge you when you order.
• We charge interest on late payments.
• We pass on increases in VAT.
• We can change products and services and these terms.
• We can suspend supply (and you have rights if we do).
• We can withdraw products.
• We can end our contract with you.
• We do not compensate you for all losses caused by us or our products.
• We use your personal data as set out in our Privacy Notice.
• You have several options for resolving disputes with us.
• Other important terms apply to our contract.

4. If you are a business customer this is our entire agreement with you

4.1. If you are a business customer these terms constitute the entire agreement between us in relation to your purchase. You acknowledge that you have not relied on any statement, promise, representation, assurance or warranty made or given by us or on our behalf which is not set out in these terms and that you have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in this agreement.

5. We charge you when you order

5.1. However, for some products we take payment by invoice at the point of order which can be paid in 14 days.

6. If you are a business customer you have no set-off rights

6.1. If you are a business customer you must pay all amounts due to us under these terms in full without any set-off, counterclaim, deduction or withholding (other than any deduction or withholding of tax as required by law).

7. We charge interest on late payments

7.1. If we are unable to collect any payment you owe us we charge interest on the overdue amount at the rate of 4% a year above the Bank of England base rate from time to time. This interest accrues on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgment. You pay us the interest together with any overdue amount.

8. We pass on increases in VAT

8.1. If the rate of VAT changes between your order date and the date we supply the product, we adjust the rate of VAT that you pay, unless you have already paid in full before the change in the rate of VAT takes effect.

9. When you cannot change your mind

9.1. You cannot change your mind about an order for:
• elearning, after you have commenced the course;
• downloads, once these have been downloaded

10. You can end an on-going contract (find out how)

10.1. We tell you when and how you can end an on-going contract with us (for example, for regular services or a subscription to digital content) during the order process and we confirm this information to you in writing after we have accepted your order. If you have any questions, please contact our Customer Service Team: office@hrmenu.co.uk.

11. We can change products and these terms

11.1. Changes we can always make

11.1.1. We can always change a product:
• 11.1.1.1. to reflect changes in relevant laws and regulatory requirements; and
• 11.1.1.2. to update digital content, provided that the digital content always matches the description of it that we provided to you before you bought it. We might ask you to install these updates.

12. We can suspend supply (and you have rights if we do)

12.1. We can suspend the supply of a product

12.1.1. We do this to:
• 12.1.1.1. deal with technical problems or make minor technical changes;
• 12.1.1.2. update the product to reflect changes in relevant laws and regulatory requirements; or
• 12.1.1.3. make changes to the product.

12.2. We let you know, may adjust the price and may allow you to terminate

12.2.1. For our annual subscription service we contact you in advance to tell you we are suspending supply, unless the problem is urgent or an emergency. If we suspend the product for longer than 48 hours in any week we adjust the price so you do not pay for it while its suspended. If we suspend supply, or tell you we are going to suspend supply, for more than 48 hours you can contact our Customer Service Team: office@hrmenu.co.uk to end the contract and we will refund the percentage paid for that period i.e. x days / 365 of the current fee.

13. We can withdraw products

13.1. We can stop providing resources, such as an ongoing service or a subscription for digital content. We let you know at least one month in advance and we refund any sums you have paid in advance for products which will not be provided.

14. We can end our contract with you

14.1. We can end our contract with you for a service and claim any compensation due to us (including enforcement costs) if:
• 14.1.1. you do not make any payment to us when it is due and you still do not make payment within 7 days of our reminding you that payment is due;

15. We do not compensate you for all losses caused by us or our products

15.1. Our liability to businesses

15.1.1. If you are a business, then, except in respect of the losses described in Losses we never limit or exclude:
• 15.1.1.1. we shall not be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with any contract between us; and
• 15.1.1.2. our total liability to you for all other losses arising under or in connection with any contract between us, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to one hundred per cent (100%) of the total sums paid by you for products under such contract.

15.2. Losses we never limit or exclude

15.2.1. Nothing in these terms shall limit or exclude our liability for:
• 15.1.2.1. death or personal injury caused by our negligence, or the negligence of our employees, agents or subcontractors (as applicable);
• 15.1.2.2. fraud or fraudulent misrepresentation;

16. No implied terms about goods

16.1. Except to the extent expressly stated in ***Your rights if you are a business***, we exclude all terms implied by sections 13 to 15 of the Sale of Goods Act 1979 and sections 3 to 5 of the Supply of Goods and Services Act 1982.

17. We use your personal data as set out in our Privacy Notice

17.1. How we use any personal data you give us is set out in our Privacy Notice.

18. You have several options for resolving disputes with us

18.1. Our complaints policy

18.1.1. Our Customer Service Team: office@hrmenu.co.uk will do their best to resolve any problems you have with us or our products and a copy of our complaints policy is available on request.

19. Other important terms apply to our contract

19.1. We can transfer our contract with you, so that a different organisation is responsible for supplying your product

19.1.1. We will tell you in writing if this happens.

19.2. You can only transfer your contract with us to someone else if we agree to this

19.2.1. If you are a business you need our agreement to transfer your contract with us and it is entirely up to us whether we give it.

19.3. Nobody else has any rights under this contract

19.3.1. This contract is between you and us. Nobody else can enforce it and neither of us will need to ask anybody else to sign-off on ending or changing it.

19.4. If a court invalidates some of this contract, the rest of it will still apply

19.4.1. If a court or other authority decides that some of these terms are unlawful, the rest will continue to apply.

19.5. Even if we delay in enforcing this contract, we can still enforce it later

19.5.1. We might not immediately chase you for not doing something (like paying) or for doing something you are not allowed to, but that does not mean we cannot do it later.